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Career Opportunities

Work With Purpose

At RaamLaal, we connect elderly parents with trusted care providers. We value the wisdom of retired professionals starting a fulfilling second innings, as well as ambitious students bringing technical brilliance.

Second Innings (58+ Welcome) Patna Full-time / Part-time / Flexible engagement

Vendor Management Executive

RaamLaal Services Pvt Ltd | Eldercare Services Marketplace

WhatsApp CV Apply via Email

About the Role

We welcome retired professionals aged 58 and above, male or female, who would like to bring their experience, relationship-building abilities, and communication skills to a meaningful role. There is no upper age limit. We value your ability to communicate effectively, manage relationships, and fulfil the responsibilities of the position.

Key Responsibilities

  • Identify and onboard vendors: Connect with suitable eldercare and healthcare service providers and explain RaamLaal's marketplace model.
  • Manage vendor relationships: Maintain regular communication, address queries, and coordinate with vendors to support reliable service delivery.
  • Negotiate commercial terms: Discuss service rates, discounts, commissions, payment terms, and service commitments within company-approved guidelines.
  • Coordinate contract signing: Explain approved commercial terms, arrange signatures from authorised representatives, and track contract renewals. Refer legal queries or requested changes to management.
  • Manage documentation: Collect and check required licences, registrations, qualifications, identity documents, bank details, and other onboarding records, escalating discrepancies for review.
  • Maintain vendor records: Keep agreements, contact information, service offerings, rates, and document expiry dates organised and updated.
  • Monitor service performance: Follow up on availability, responsiveness, customer feedback, and adherence to agreed commitments.
  • Resolve and escalate issues: Coordinate with internal teams on service concerns, billing queries, and vendor-related complaints.
  • Protect confidential information: Handle vendor and customer information responsibly and follow company privacy procedures.
  • Report progress: Provide regular updates on vendor outreach, onboarding, pending documents, negotiations, and renewals.

Eligibility & Skills

  • Retired professional aged 58 years or above; no upper age limit.
  • Minimum qualification: Graduate in any discipline.
  • Good verbal and written communication skills.
  • Strong interpersonal, negotiation, and follow-up skills.
  • Organised approach to documentation and recordkeeping.
  • Basic ability to use email, WhatsApp, spreadsheets, and online platforms.
  • Patience, integrity, and sensitivity towards elderly individuals and their families.
  • Previous experience in vendor management, procurement, banking, insurance, administration, healthcare, sales, or relationship management is preferred, but not mandatory.
  • English and Hindi communication skills are desirable; knowledge of local languages is an advantage.
Compensation
Open for discussion

“Your experience matters. Help us build a dependable eldercare network.”

WhatsApp CV: +91 9185066344 Email: hello@raamlaal.com
Second Innings (58+ Welcome) Patna Full-time / Part-time / Flexible engagement

Customer Relationship Manager

A meaningful second innings—where your experience helps families feel supported.

WhatsApp CV Apply via Email

About the Role

We are looking for a compassionate, dependable professional who can build lasting relationships with our customers, understand their needs, and coordinate timely support. This opportunity is especially suited to retired professionals aged 58 and above, male or female. There is no upper age limit, provided you can fulfil the responsibilities of the role. We value the patience, judgment, and life experience you bring.

Important Notice: This is a relationship and coordination role. Medical decisions and treatment remain with qualified healthcare professionals.

Key Responsibilities

  • Build customer relationships: Be a consistent point of contact for elderly customers and their authorised family members.
  • Understand individual needs: Listen carefully to customers' care requirements, preferences, concerns, and expectations.
  • Coordinate services: Work with vendors and internal teams to arrange appointments, deliveries, home visits, and other requested assistance.
  • Coordinate during emergencies: Promptly connect the customer with appropriate emergency services, healthcare providers, authorised family members, and internal teams, following company escalation procedures.
  • Handle grievances: Listen with empathy, document complaints, coordinate resolution, and follow up until the customer receives a clear response.
  • Support customer retention: Conduct regular check-ins, gather feedback, address service concerns, and help customers understand membership benefits and renewals.
  • Maintain accurate records: Update customer interactions, service requests, complaints, follow-ups, and escalation details.
  • Protect privacy: Handle personal and medical information confidentially and share it only with authorised stakeholders.
  • Ensure continuity: Provide clear handovers for unresolved requests and urgent cases.

Eligibility & Skills

  • Retired professionals aged 58+ preferred; no upper age limit.
  • Minimum qualification: Graduate in any discipline.
  • Good communication, active listening, and relationship-building skills.
  • Empathy, patience, and respect for elderly individuals.
  • Ability to stay calm, prioritise, and coordinate responsibly during urgent situations.
  • Strong follow-up, problem-solving, and organisational skills.
  • Basic familiarity with smartphones, WhatsApp, email, and customer management systems.
  • Experience in customer service, banking, insurance, hospitality, healthcare, teaching, or administration is an advantage.
  • English and Hindi communication skills are desirable; local language skills are an advantage.
Working Arrangements

Working hours, emergency coverage, and any on-call responsibilities will be clearly agreed upon before joining.

Compensation
Open for discussion

“Your life experience can bring immense comfort to parents living alone.”

WhatsApp CV: +91 9185066344 Email: hello@raamlaal.com
Premier Institutions Internship Patna / Remote / Hybrid Two months (Full-time / Structured training)

Computer Science / IT Trainee

Two-Month Internship | RaamLaal Services Pvt Ltd | Eldercare Services Marketplace

WhatsApp CV Apply via Email

About the Role

We invite applications from students pursuing Computer Science, Information Technology, or related disciplines at premier technical institutions, including IITs, BITS Pilani, MIT, and other leading institutions. This two-month training opportunity offers exposure to the development and operation of a digital platform addressing real-world eldercare needs.

Key Responsibilities

  • Support the development and improvement of website features and user and vendor dashboards.
  • Assist with frontend or backend development, API integration, and database-related tasks.
  • Test platform functionality, identify bugs, and document findings.
  • Help improve usability and accessibility for elderly users.
  • Prepare technical documentation and progress updates.
  • Follow company requirements for confidentiality, secure development, and responsible handling of information.
  • Present completed work and learning outcomes at the end of the training.

Eligibility & Skills

  • Currently pursuing a degree in Computer Science, IT, or a related technical discipline at a premier technical institution.
  • Available for the full two-month training period.
  • Strong programming fundamentals, analytical thinking, and problem-solving abilities.
  • Familiarity with web development, databases, APIs, and Git is desirable.
  • Good communication skills and a willingness to learn and collaborate.
  • Interest in technology with a social purpose.
Training Terms

This is a two-month unpaid training opportunity. No salary, stipend, or other monetary compensation will be provided during the training period. A Training Completion Certificate will be issued upon successful completion of the assigned project and training requirements.

Pre-Placement Offer (PPO)

Exceptional trainees may be considered for a Pre-Placement Offer (PPO) based on project quality, technical competence, ownership, teamwork, and alignment with RaamLaal's future hiring needs. Successful candidates may receive an offer for a salaried role with a competitive compensation package, communicated at the time of the offer. A PPO is performance-based and is not guaranteed by participation in or completion of the training.

Compensation
Unpaid Training + Performance-based Pre-Placement Offer (PPO)

“Apply your technical knowledge to a meaningful challenge—helping make eldercare more accessible.”

WhatsApp CV: +91 9185066344 Email: hello@raamlaal.com

Don't see the exact fit?

If you are passionate about senior care, healthcare coordination, or supporting families living away, send an open application with your background to hello@raamlaal.com.

Send Open Application